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5 Tips for Courage, Compassion, Conviction and Celebration on the Side

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2020 has been a year!

Here are 5 super quick tips on how to share all the courage, compassion and conviction you can muster…along with some year-end celebration on the side.

  1. Acknowledge Your Team: In 2020, simply entering your workplace presented an element of danger. Working from home has been isolating. Your team is weary and needs YOU and your leadership. Stay connected. They may be overwhelmed and they’ll appreciate your compassion and your presence.
  • Inform daily.
  • Answer questions.
  • Listen to their concerns.
  • Show appreciation.

Neuroscience tells us the brain always wants to know: How am I doing? and What’s next?

  1. Assure Your Customers & Partners: Key stakeholders have similar needs. Assurance that you’re doing as much as you reasonably can.…that you’ll be there and that you’ll provide timely information is a golden opportunity to strengthen your bond and build trust.
  • Use candor.
  • Solidify your relationships.
  • Be responsive and engaged.

Have the courage to let credibility and trust be your North Star.

  1. Pace over Perfection: It’s time to move…thoughtfully, swiftly and confidently. Triage:
  • What do we absolutely need to implement?
  • What are our most critical functions?
  • What can wait and for how long?

Then shape your new reality with conviction. Communicate, connect, collaborate and make your moves. Adjust as needed. Stay nimble and strive for excellence (which is not to be confused with perfection!)

  1. Let Crisis be Your Teacher: Difficult events are transformative. New ideas emerge. Long held beliefs are challenged. Legacy thinking suddenly appears too rigid or entrenched. Don’t stress. Instead, ask:
  • What do I need to learn here?
  • What is this crisis here to teach me?

Others, (including your kids) have probably been wondering when you’d step into the 21st century. Welcome!

  1. Give Yourself Oxygen: Take care of yourself,.
  • Stay healthy.
  • Rest, eat well, exercise.
  • Above all else…Celebrate!

You did it! They did it! Congratulations! Well done!

Now, it’s time to give yourself a much needed and well-deserved rest so you can show up fully present in the New Year.

Your leadership is needed now more than ever!

What’s The New Workplace Imperative?

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Humans are complicated and yet…we’re not, really.

We like to think of ourselves as strictly rational beings.

But at the end of the day neuroscience tells us we are driven first… by emotions.

A better understanding of brain science (and our experiences with it) helps us be more in tune with ourselves and others.

Turns out, emotions play a huge role in helping us reach our full potential.

Emotions drive our thoughts and behaviors.

Ultimately, people perform based on how they feel.

How does it feel to work in your organization?

Under the circumstances of 2020, most of us carry on with our lives as best we can.

While we outwardly joke about it…most of us quietly wonder what’s in store for 2021.

What changes are ahead? What will stay the same?

Work, home-school, kids, parenting, care-giving…. routines are beginning to look “normal” again…on the surface.

Most of us are getting enough sleep, working out and eating well.

Still, things feel different and not quite right.

So, what’s going on?

As I see it, we’re experiencing a flood of different emotions every day and don’t quite know what to call them…how to talk about them…or process them.

These universal human emotions… like overwhelm, reactivity, fog, sadness, confusion, fear, anger…and grief are uncomfortable and for many of us…new.

They’re also unfamiliar and when we experience them it’s common to ruminate and slip into critical thoughts and negativity.

Then, when self-criticism slips in, we’re off and running with catastrophic thinking.

The first thing to do is stop. Take a deep breath and know this is completely normal.

It’s the fight or flight response at work and even though there are no lions or tigers chasing us, the ancient cellular structure of our bodies and brains kick in.…trying to protect us.

We’re hardwired to avoid danger.

So, what to do when we’re in this swirl of thoughts and emotions?

I like to stop and lean into the feelings.

I notice the sensations in my body and acknowledge them with as much compassion as I can muster.

In The Guest House, Rumi the 13th century Persian poet, reminds us not to resist the thoughts and emotions passing through us but to meet them with courage, warmth, and respect.

And what does this have to do with leadership?

Today’s cutting-edge leader, has the opportunity to grow and support others in this new and uncertain environment.

It starts with the willingness to be candid about our own experiences and give others the space to do the same. And, it all comes together through meaningful conversations with our team that reduce fear, increase trust and build human connection.

This is the New Workplace Imperative.

If you would like to know more about applying the principles of Emotional Safety and Trust with your team, click here to read more:

https://EmotionalSafetyandTrust.com

Time to Lean In and Get Started

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2020 is coming to a close (did I really just say that?).

So much has changed..and NOT as I might have imagined.

The events of this year not only changed the way we work and live…they also changed us.

Team members who went home in March are not the same people who left the workplace…with their desktops… on a moment’s notice.

I think about this profound change and human resilience a lot.

I think a lot about how this rapid change has affected me…my work…my family…my world.

Across the country and world-wide, knowledge-workers rallied and set up offices at home with the speed and efficiency never seen before….and we have all been impacted.

We’ve had new experiences and seen things we cannot un-see, un-hear or un-know.

  • Have you taken time to reflect on your own experience?
  • Do you know how your team members are doing?
  • Do you know how they’ve been impacted?
  • Are you clear about what they need, think and feel?

Probably not, because as a rule, people aren’t comfortable talking about these things openly; especially their emotional well-being. As a leader, you may not feel comfortable asking.

And it’s hard to know how wide the gap is between what you think is going on and what people know to be true in their own lives.

We know organizations depend on people and it’s clear…. from this point forward…those that lead with a People-First philosophy will stand out and win.

Engaging people and creating Emotional Safety and Trust in the workplace will be considered table-stakes for survival.

That means it’s important to build a culture by having sometimes uncomfortable conversations that create emotional safety, reduce fear, increase trust and build human connection.

As we lean into these courageous conversations and build strong bonds between people we create winning cultures that attract and retain the best talent.

Today, cutting-edge leaders understand there’s a direct correlation between connection and belonging, and the human ability to be effective, high-performing and engaged.

This is great news!

It’s also the new workplace imperative…because without this very basic understanding and application, cultures will continue to focus on symptoms without addressing the root cause of what’s really going on.

It’s time to lean in, roll up our sleeves and get started.

If you would like to know more about applying the principles of Emotional Safety and Trust with your team, click here to read more:

https://EmotionalSafetyandTrust.com

Are you swimming in the dark?

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Even if you’re a great swimmer, you cannot see what’s ahead of you if you’re swimming in the dark. The path forward is unclear and more than a little scary. 

Leading in 2020 feels a lot like swimming in the dark. 

I believe that the acceleration of everything around us coupled with paralyzing uncertainty is forcing us to think, feel and act differently. And, to lead more courageously. 

It is more important than ever to challenge not only our thinking but our beliefs; preconceived notions of success, of the way things get done and the conversations that we have. 

As a leader, applying tried and true techniques hoping to inspire your team to perform and achieve results may be leaving you flat; as if something’s missing. Our trusted and familiar skill-set is our default…yet is proving ineffective in today’s environment. 

There’s a sense of disconnect with our teams. Some days even despondence. Old methods don’t seem to apply. 

The world has changed. We’ve changed. 

One thing I know for sure is that that disconnected employees statistically underperform; negatively affecting the customer experience, revenue & profits, your operation and culture. 

Bottom line, people perform based on how they feel.

What scientists know for sure today is that humans are hardwired for connection and …emotions drive behavior and performance. 

To positively impact engagement and other key performance indicators, this basic human understanding about our need for connection is foundational everywhere including the workplace. 

It needs the attention of leadership – at every level. 

How do your employees feel? It’s an uncomfortable question and sometimes difficult to talk about what’s really going on. Why? Because conversations like this require courage and for many, a new skill set. 

They require a new mind-set too because these conversations on the surface are usually pretty simple but difficult to implement. They require leaders to step into new and unfamiliar territory. 

The path to building a new culture of engagement and high performance starts you; with powerful yet uncomfortable conversations that reduce fear and build human connection. 

That’s why we’ve embarked on a new initiative – to focus on conversations that build Emotional Safety and Trust. We call it, The New Workplace Imperative. 

I do believe it’s time to lean into and facilitate some simple, illuminating conversations in the workplace that get to the heart of the matter. 

People want to know it’s safe to speak up and be curious, to make mistakes and to be vulnerable. They want to fit in and be a contributing member of the team, yet they may not know how. 

They’re likely to be swimming in dark waters too. 

This is a moment when leaders can build a culture, together with their team, through creative, game-changing conversations that reduce fear, increase trust and build human connections. 

When people feel connected, they feel safe…they can be creative, innovative and try new things.

This is the new emerging paradigm of PEOPLE FIRST…performance, productivity and profit will follow. 

If this inspires you and you’d like to connect with other like-minded leaders to know more about Emotional Safety and Trust: The New Workplace Imperative, please visit: 

https://EmotionalSafetyAndTrust.com

We’ll be talking about this a lot in the new year!

FATIGUE IS REAL: Zoom Fatigue. Decision Fatigue. Pandemic Fatigue.

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An HBR study of companies reporting high levels of exhaustion among their employees found Zoom fatigue, decision fatigue and pandemic fatigue to be very real!

The exhaustion, however, was caused by something unexpected.

People were exhausted because they were…lonely.

That’s what was bubbling up for people; feelings of fatigue and exhaustion coming from a sense of loneliness and isolation. I see it around me and the feelings of isolation are palpable.

We distance to protect ourselves, our family and friends.

It seems counter-intuitive and there are (or will be) real consequences to our relationships and emotional well-being.

As leaders, we get the sense that our team members are disconnected and feeling alone too as they face many challenges in front of them.

Most people are not talking very much about their emotional and psychological well-being.

Most leaders aren’t comfortable asking either. That’s the dilemma.

The most caring, cutting-edge leaders believe it’s vitally important to know how wide the gap is between what we think is going on and what’s really happening in people’s emotional lives.

When you are equipped to have these meaningful and sometimes uncomfortable conversations, people respond. Teams learn to trust and support each other. Together you build a culture others want to be part of.

That’s why we’ve embarked on offering Emotional Safety and Trust: The New Workplace Imperative as an online course. It’s a place where leaders will learn more about conducting meaningful conversations and using that knowledge with confidence.

If you would like to know more about applying the principles of Emotional Safety and Trust with your team, click here to read more:

https://EmotionalSafetyandTrust.com

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