Please read this entire disclaimer notice before using this website, scheduling an appointment or making a purchase on this site, or relying on the content published within it or within any of our products. If you schedule an initial consultation, an in person appointment or make a purchase from Wellness Counseling Center we will assume that you have read and understand this disclaimer notice. For privacy information regarding this website please visit this page.
Statements, testimonials, and examples on this website were provided by satisfied clients in confidence and are not intended to represent or guarantee that anyone will achieve the same or similar results. Every effort has been made to accurately represent our products and services and their possible potential. Therapy is hard work and an individual’s and a couple’s therapeutic outcome depends on the client’s desire, dedication, effort and motivation. A couple’s outcome is also determined by both individual’s willingness and desire to be in the relationship. There is no guarantee you will duplicate any of the results stated in the Wellness Counseling Center website. Major contraindications for doing a full course of Emotionally Focused Therapy at Wellness Counseling Center include anything that would block safe engagement between partners, for example: an ongoing affair, addiction or violence in the relationship. In the event a Wellness Counseling Center therapist determines one or more of these contraindications is present they will be obligated to conduct a professional consultation and follow best practice protocol and make an appropriate referral.
Now and then we find that a client may attend sessions reluctantly or determine therapy is not for them. Sometimes clients learn things about their situation and decide they would prefer not to proceed with couples’ therapy. In such cases, clients get little or no favorable results from their sessions. Therefore, the client testimonials we are sharing can neither represent nor guarantee the current or future experience of other past, current or future Wellness Counseling Center clients. Research studies find that 70-75% of couples move from distress to recovery and approximately 90% show significant improvements. Any and all forward-looking statements on our website, however, are intended to express our opinion of possible outcomes. Many factors will be important in determining your actual results and no guarantees are made that you will achieve similar results.
From time to time, we may suggest products and/or services to you. These recommendations are always based on a belief that the product and it’s author will provide excellent and valuable information or service based on a review of that product, our relationship with that person, and or previous positive experience with the person or company/agency who’s product or service we are recommending. Wellness Counseling Center and affiliated therapists and staff do not offer or accept kickbacks, rebates, bonuses, or other remuneration for referrals. In some cases, however, there may be compensation if you decide to purchase a product through a site link (i.e. Amazon) Always do your own due-diligence before making any purchases and never purchase anything that you cannot afford.
Limitation Of Liability
Wellness Counseling Center and its affiliated therapists are dedicated to advancing the well-being of individuals, couples and families. Wellness Counseling Center respects the rights of those persons seeking assistance, and Wellness Counseling Center makes reasonable efforts to ensure that our services are used appropriately. We adhere to the AAMFT code of ethics (Click to View).
Confidentiality & Special Concerns
Information disclosed in session is confidential and may not be disclosed to anyone without written permission from you, the client. However, law requires the following exceptions to client confidentiality: Where there is suspicion or evidence of child or elder abuse, Where there is reasonable suspicion that the client presents danger to self or other, and court order.
If you choose to file insurance claims and you request a statement to do so, your statement and therapeutic notes will contain diagnosis. This information becomes part of the client record and your medical record in perpetuity. Confidentiality cannot be guaranteed in groups. In working with couples and families, free flow of information is imperative, consequently your therapist is advised not to hold secrets and will always endeavor to facilitate difficult conversations between parties and do so within AAMFT legal and ethical guidelines. Your therapist will work with you to help you achieve your goals yet Wellness Counseling Center and your therapist cannot make any outcome guarantees. Wherever children are involved, we will always assume both partners love their children and want the best for them. It is the policy of Wellness Counseling Center to adhere to AAMFT legal and ethical guidelines and absent suspicion of child endangerment, Wellness Counseling Center and it’s affiliated therapists do not/will not side with or testify on behalf or against either parent.
Cancellation, Re-Schedule, Refund Policy
Wellness Counseling Center and it’s affiliated therapists and support staff are diligent about setting appointments that are convenient to the client and in alignment with best professional practice. When an appointment is scheduled, that time is reserved for the client. Wellness Counseling Center requires a full 24 hours notice for cancellations or reschedules. If you choose, for any reason not to attend or choose to reschedule an appointment without providing 24 hr. advance notice, full fee will be charged unless this involves a life threatening emergency.
If you participate in a Wellness Initial Consultation (90 min.) and within 30 days of the appointment, you determine you are not satisfied with the information and experience provided, you will receive 100% of your money back. If you do not cancel your Wellness Initial Consultation within 24 hrs. or do not attend, you forfeit the right to claim this guarantee and full fee will be charged. If, after your Wellness Initial Consultation, you proceed to additional sessions, either individual or couple, Wellness Counseling Center will assume you were satisfied with the information and experience provided in your Wellness Initial Consultation and that you have forfeited the right to claim this guarantee.
Emotionally Focused Therapy is a relatively brief form of therapy for couples. The standard is 12-20 sessions; more if there is trauma or other presenting issues. At Wellness Counseling Center we have found 16 sessions to be optimal for most of our clients and we follow this protocol with the understanding that more or fewer sessions may be preferable for your situation. In the event you and your therapist determine a shorter course of treatment is appropriate, Wellness Counseling Center will make billing adjustments and/or you may request a refund for any unused sessions. Requests for refunds must be submitted in writing within 30 days of the appointment of reference and processing time for refunds is 6 weeks from date of request.
Disclaimer Notice Changes
Wellness Counseling Center reserves the right to change or update this disclaimer notice, or any other of our policies or practices, at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our disclaimer notice by additional means, such as posting a notice on the front page of our website or sending you an e-mail. We encourage you to review this disclaimer notice often for changes. If you have any questions or comments regarding our disclaimer notice, you may contact us at:
Wellness Counseling Center
309 S. Sharon Amity Road, Suite 310
Charlotte, NC 28211