Collection of Personal Information
We collect your personal information because it helps us deliver a superior level of client service. It enables us to give you convenient access to our products and services and focus on topics of interest to you. In addition, your personal information helps us keep you informed about the latest product or services and events you might like to know about.
What Information We Collect and How We May Use It
There are a number of situations in which your personal information may help us serve you better. For example: We may ask for your personal information when you’re discussing a service issue on the phone with an associate. When you interact with Wellness Counseling Center we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and other contact preferences; your credit card information and other information. We collect information regarding client activities on our websites to help us to determine how best to provide useful information to clients and to understand which parts of our websites, products, and Internet services are of greatest interest.
We may use this information to provide products that you have requested as well as for auditing, research, and analysis to improve Wellness Counseling Center products and services.
We collect personal information about users of our websites through activities such as purchase transactions and completion of forms on our websites. Such information is collected when users register or subscribe to accounts or features on our websites, make online purchases, complete surveys, comment on our blogs, opt-in to our email marketing list, submit a comment or question to us using a “contact us” form or similar feature, send us an e-mail, or in any other way submit personal information voluntarily to us through our websites. If you post blog comments, use a bulletin board, chat room or other similar features on a Wellness Counseling Center website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Wellness Counseling Center is HIPPA compliant and promises to safeguard your information and never to provide personally identifiable information in a public format. Wellness Counseling Center is not responsible for any personally identifiable information you may choose to submit in these forums. We urge you not to submit personally identifiable information that you do not wish to become publicly available on blogs posts, bulletin boards, chat rooms or any other electronic medium affiliated with Wellness Counseling Center.
We Protect Your Information
Wellness Counseling Center takes your privacy very seriously. Wellness Counseling Center does not sell or rent your contact information to other entities. Wellness Counseling Center does not disclose any personal information to third parties without getting your written permission in advance.
Within Wellness Counseling Center
With Our Service Providers and Vendors
There may be times when it may be advantageous for Wellness Counseling Center to make certain personal information about you available to companies that perform work for Wellness Counseling Center to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill client orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Wellness Counseling Center policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you or receive client services.
We may aggregate statistics regarding user behavior as a measure of interest in, and use of, our website and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
We may disclose user information only in the event of 1) suspicion of child or elder abuse; 2) harm to self or other; 3) court order. When we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website, or anyone else that could be harmed by such activities Wellness Counseling Center will assess the situation in accordance with HIPPA and AAMFT guidelines, seek legal counsel and take action.
Our Company Wide Commitment to Your Privacy
Wellness Counseling Center takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate our policies to Wellness Counseling Center employees and contractors and strictly enforce privacy safeguards within the company.
How We Protect Your Personal Information
Wellness Counseling Center takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Wellness Counseling Center websites use secure encryption, provided by a third party, on some web pages where credit card information is required. To make purchases from the Wellness Counseling Center website you must use a modern SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of Your Personal Information
Wellness Counseling Center has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can request a copy of your personal information and a summary of your interactions with our therapists and support agents by contacting us. While Wellness Counseling Center strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others. If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Never send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.
Right to Opt-In and Opt-Out
You have the right to “opt in” and “opt out” of certain uses of your personal information. For example, at the time you are requested to provide personal information on any of our websites, you may have the opportunity to elect to, or not to receive correspondence from us. You may opt out of any email communications with Wellness Counseling Center by clicking the opt-out link in our messages, or by sending an email to stating that you would like to be removed from any or all communications entirely. Please note that you cannot unsubscribe or opt-out from certain correspondence from us, including messages relating to your account transactions. You may be contacted by Wellness Counseling Center in connection with your relationship to us as a client, or as follow up regarding scheduling, registering for a workshop, making a purchase, or other Wellness Counseling Center event.
Business/Professional Practice Transfer
In the event that Wellness Counseling Center or its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.
Wellness Counseling Center
309 S. Sharon Amity Road, Suite 310
Charlotte, NC 28211